Webet Privacy Policy — How We Protect Your Information
Your privacy is webet's top priority. This document explains in detail what information we collect, how it's used, how it's protected, and your rights as a user in Malaysia. Please read it carefully before using our platform.
- Information Collected
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
Information We Collect From You
When you register or use the webet platform, we collect several categories of information to keep our services running smoothly and securely. The following are the types of information we may collect:
- Full name as shown on official documents
- Email address and mobile phone number
- Date of birth for age verification
- Password in encrypted form
- IP address and browser type
- Device type and model used
- Session log data and access timestamps
- Pages visited and time spent
- Bank name and account type for Malaysian banks
- Account number in masked format
- MYR deposit and withdrawal records
- Local payment methods used
- Game records and betting activity
- Language preferences and account settings
- Responses to promotions and offers
- Feedback and reports submitted
How Your Information Is Used
Webet uses the information collected solely for the purposes stated below. We will not use your data for any other purpose without your prior consent.
- Account Management: Processing registration, login, identity verification and user profile management.
- Transaction Processing: Securely processing deposits and withdrawals in MYR, and maintaining accurate financial records.
- Platform Security: Detecting and preventing fraud, unauthorised access and activities that violate our terms of use.
- Service Improvement: Analysing aggregated usage data to improve the user experience and platform stability.
- Communications: Sending important account-related notifications, system updates and relevant promotional information (with your consent).
- Legal Compliance: Meeting legal obligations and the requirements of relevant authorities when necessary.
Cookies and Tracking Technologies
Webet uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are critical to platform operations.
Performance Cookies: Collecting information on how users interact with the platform to help us identify technical issues and improve overall performance.
Preference Cookies: Storing your preferences — such as display language and account settings — so you don't have to re-configure them every time you log in.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain platform functions.
Data Storage and Our Security Measures
Your personal data is stored on servers protected with industry-standard encryption. webet uses SSL/TLS protocols to ensure all data transmitted between your device and our servers is fully encrypted.
We retain your data for as long as necessary to fulfil the purposes stated in this policy, or for as long as your account remains active. When data is no longer needed, it will be deleted or anonymised in accordance with secure procedures.
Access to users' personal data is restricted to webet staff who need it on a need-to-know basis, and all staff are bound by strict confidentiality agreements.
Sharing Information with Third Parties
Webet does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. Your information may only be shared in the following circumstances:
- Service Providers: Third parties that help us deliver our services — such as payment processing, platform analytics, and technical support — are subject to strict data protection agreements.
- Legal Requirements: When we are required by law or a valid court order to disclose information to the relevant authorities.
- With Your Consent: In all other cases, we will only share your information with your explicit consent.
Your Rights as a webet User
As a registered webet user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you can request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal obligations and minimum record-retention requirements.
Privacy Policy Updates and How to Contact Us
Webet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-account notifications or email. The date of the most recent update will always be displayed at the top of this page.
If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to report a privacy concern, please reach out to our team:
Support email: [email protected]
Our team will respond to privacy-related enquiries within 5 business days. For general questions, you may also refer to our FAQ page for a faster response.
Privacy You Can Count On, Gaming You Can Enjoy
When you play at webet, your data is protected and your MYR transactions are processed securely. Register today and enjoy a responsible entertainment experience.